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How to order |
How to order a mouthpieceFor your ordering convenience, my answering machine, (301) 871-3535, is always on. Feel free to place orders and ask questions. We will try to return your call within a few days. For greatest efficiency, please be sure to include your name, phone number, and current equipment in your message. For orders, we will also need your address and payment information in addition to the items you wish to order. We also accept orders by fax, (301) 598-9094. If you wish to place an order via email, please refer to the order form to provide us with the information we need to process your order. This is NOT a secure site, so if you prefer, you may phone us with your credit card information or fax it to us. Advance payment is required for all orders, with no exceptions. Credit cards are charged when the order is shipped, and refunds are processed when we receive the returned parts. Most orders can be shipped within 4 to 8 weeks (or less), but certain orders will take much longer. It is impossible to estimate the waiting period for large orders when certain items are not in stock. Lexan rims are often not in stock. ST and CB parts usually require a very long wait. I do not guarantee the availability or shipping date of any order!!! Click here for an order form. I am a full time professional trombonist, and I value my playing time as much as you value yours. My gigging schedule will often cause unforeseen production delays. I personally handcraft each mouthpiece myself so that you will receive a product that is of the highest possible quality, and I devote all of my spare time to this endeavor. I appreciate your patience and understanding. |